Technical Department2018-09-26T08:16:48+00:00

At BCOS Office Technologies, service is our business! We invest a great deal of company resources to ongoing training and certification of our technical personnel to ensure that we maintain the skills necessary to provide you with the highest quality of service that our industry offers.

Our technicians are factory trained and certified by our manufacturers. We employ certified technicians and IT Specialists with A+ and N+ Certifications. We promise a quick response to your needs and offer you Peace-of-Mind.

 Service is the difference!

Only the best win the KONICA MINOLTA PRO-TECH SERVICE AWARD. The Pro-Tech Service Award is your guarantee that BCOS Office Technologies maintains the standards required of the manufacturer to ensure your office products are maintained at the highest level of efficiency. If your service provider is not measuring up to and exceeding your expectations, we challenge you to give us a try! You will see the difference! We guarantee it!

The Pro-Tech Promise.

Service, Support and Satisfaction – Second to None. The Pro-Tech Service Award recognizes those Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching. Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.

At BCOS, we are proud to have achieved the Pro-Tech Service Award ranking for 10 years in a row, earning us a rare achievement among Konica Minolta dealers. This award demonstrates our commitment to continued excellence in service and support.

David Guerrero
David GuerreroService Manager
Russell Robertson
Russell RobertsonSr. Service Technician
Johnny Arline
Johnny ArlineService Technician