At BCOS Office Technologies, we believe in using technology to our advantage, but along with technology sometimes comes too much automation. So when it comes to customer service, we believe people should talk to people, not computers and automated attendants. This is why we make every effort to ensure that every time you call us you will have a live voice to speak with and to answer your questions. During normal business hours, our call center is staffed with people answering the phones and processing your orders. That is our promise to you!
On occasion during high call volumes, it may be possible to reach an automated attendant, but if you leave a message, you can be sure that it will be responded to as soon as we are finished serving the previous customer. Because your needs are important to us!